What hotels know.

No white coats. Just what the people who make hotel beds every day would tell you.

Notes from behind the front desk

  • What housekeeping knows

    Ask how a guest sleeps before you make up the pillows: firm for side sleepers, soft for back and stomach. Pull the bottom sheet tight, tuck the top sheet hard at the foot, and fold the duvet back a third so the bed looks ready.

  • What the night manager knows

    Most bad nights start at the surface: too warm, too flat, too lumpy. Start there. Crisp percale that stays cool, a duvet with loft, not bulk, and a pillow that matches how you lie.

  • What the concierge recommends

    Choose your pillow by how you sleep. Side sleepers go firm. Back and stomach sleepers go soft. Cannot decide? One of each. You have 30 nights to be sure.